Jasper's Ethical Issue Case Study Example | Topics and Well Written Essays - 750 words - 11

Jasper's Ethical Issue - Case Study Example As the discussion stresses Jasper can solve this ethical issue by restructuring the system into a more accurate one. However, this time should incorporate other personnel to come up with top results. Although the general manager was advised and his proposal to sell the system to the hospital objected by Jasper, he went ahead and sold it to the hospital. However, the general manager can decide to compensate the patient that died as a result of the wrong information given by his system. His company can also decide to withdraw from manufacturing of the system. According to the paper it is necessary to consider the general wellness of other people apart from the income generated to the company from the sale of the system. The fact that Jasper’s company knew of the problem with the system, it would have been vital to firstly ensure the problem was completely resolved before it can be put in use. In fact, this ought to have been prioritized since the machine was to do with lives of patients. The solution by the company to get another umbrella of insurance policy to cover any casualties emanating from the use of the system is unethical and uncalled for. It is apparent that if the company produced an excellent system with no problems, it could not have taken the insurance policy. This means that the company unethically took the policy with expected misfortune. It was unethical that Jasper’s company did not apply any ethics in dealing with the sale of the system. Therefore, the case of Jasper’s company needs to be handled w ith a lot of sensitivity. The company need to be punished according to the provision of the law in order to avoid such occurrences. Jasper also needs to be referred back for more training on how to perfect his knowledge of user interface. It would be necessary for individuals like Jasper to put in to consideration other people’s welfare when designing and manufacturing such systems. It is unethical for scientists and

Mumbais Dabawalahs - A World Class Service Coursework - 1

Mumbais Dabawalahs - A World Class Service - Coursework Example As Annie Leonard has pointed out in her ‘The Story of Stuff’ (2007), 51 percent of the world’s largest economies are those of corporations (Leonard, 3). The case study of the Mumbai Dabawalah’s tiffin delivery service is an excellent example of human endeavour in action. Achieving accurate and fast delivery to over 200,000 hungry office workers every day is no small feat- and that too in an extremely fast turnaround time of twenty seconds of stoppage by the trains-to collection and reversal of the entire process after the lunch break, to reach the dabba home before the worker arrives at the end of the day- is nothing short of phenomenal. With just a code to guide them, the delivery is as unerring as Six Sigma or one defect in a million deliveries (Mullins, 326). When it comes to a question of how to attract and retain the best staff, we have to look at the various theories of motivation proposed by different thinkers and writers over the ages. In ancient times, management used the carrot and stick approach or what McGregor calls Theory X and Theory Y (McGregor, 1960) to get the desired results within the organization-some firms still do. Motivation is anything that induces one to perform or do something. Most basic of these is Abraham Maslow’s Hierarchy of Needs Theory, in which he has defined human needs as being in a ladder or hierarchy from the lowest to the highest points- or from the basic physiological needs of food, clothing and shelter to the higher needs for safety and security, further to esteem needs and ending at the point of self actualization needs, where man has achieved his life purpose through his actions and work (Mullins, 257). Very few of us are fortunate enough to realize this in our lifetimes. Herzberg gives his Two Factor or Hygiene Theory (Mullins, 261) as an explanation on how and what motivates workers based on an actual field experiment that he conducted. He concluded that there were a group of satisfiers and dissatisfiers in every work environment- which could be anything from strict and unyielding work policies or the lack of management attention to the needs of the workers on the negative side, to a fair and equitable wage and hygienic conditions that took into account the health and safety of the workers on the positive side.